- Saturdays, Sundays, national holidays, and year-end and New Year holidays are outside business hours, so the answer will be after the "next business day."
- Depending on the content of your inquiry, we may reply by phone or letter instead of email.
- Please note that it may take some time to respond depending on the content of your inquiry.
- We may not be able to respond due to incorrect e-mail address received from the customer or system failure. If you do not receive an answer, please contact us by phone.
- E-mail responses from us will be sent to you personally. Reprinting or secondary use of part or all of it is strictly prohibited without our permission.
* Request to customers
If you do not receive the order email from the online shop, or if you do not receive a reply from the inquiry form, even if we send you an email, the reception is blocked by your mobile phone or email settings. There is.
In addition, it may be sorted to the junk mail folder, so please check the junk folder.